I am no longer shopping there because of their return policy. If you have a receipt, you get your cash or credit, no questions asked. Great, every store does that. If you don't have a reciept, they enter your name, dob, driver's license number, address, and any other info. they can obtain into their computer before they will grant a refund (store credit).

I suppose this is their way of limiting shoplifting. To me, it is just an invasion of privacy. Today I returned $39 in merchandise for which I had a receipt. I also had a .91 face plate for an outlet for which I didn't have a receipt.

The manager refused to refund the 91 cents without entering all my information into their system. I'm not doing that anymore and consequently, I'll shop somewhere else. Their managers are very difficult to deal with on issues like this. It's their way or the highway.

I've had problems with returns there before anyway. Like once the store on the East side of town wouldn't accept a return from a purchase from the Westside store. Ridiculous!

I hate Lowes. If Home Depot wasn't so cluttered, I'd be there now. But, I need to find another alternative. If you can't tell, I'm still a little steamed...

Brent