Submitted by Joyce (not verified) on June 28, 2008 - 17:40.
I am a very good customer of Lowes. I spend a lot of money there as many other people do. But it would be nice to be treated with a little friendlyness.
I do not think any one of the employees in this store have been trained on how to greet people or say thank you. Except for a few at the store are very friendly and courteous.
One of the employees, that I am referring to is a very nice young lady, her name is LISA W. She use to be in returns and a cashier. She is outstanding as an employee. Very friendly and out going to serve her customers. Now they stick her outside with flowers. I buy mostly housewares etc.Not flowers. So now I don't get good service anymore. I made sure she waited on us .
Delores is also very nice and friendly. Sam is also a great person to do business with. I think you (Lowes) better get with training empoyees on being friendly and teaching them the words thank you. I've been told my many friends that shopped Lowes, that they go to Home Depot, because they get treated much better. I also will change stores, if nothing changes.
Thank You for taking time to read my complaint. Sorry, but I hope it might help. Get rid of the ones that are only there for a paycheck. Keep your good ones and give them the raises, as there the ones that keep people coming back. Idaho Falls, LOWES STORE.
Customer Repore
I am a very good customer of Lowes. I spend a lot of money there as many other people do. But it would be nice to be treated with a little friendlyness.
I do not think any one of the employees in this store have been trained on how to greet people or say thank you. Except for a few at the store are very friendly and courteous.
One of the employees, that I am referring to is a very nice young lady, her name is LISA W. She use to be in returns and a cashier. She is outstanding as an employee. Very friendly and out going to serve her customers. Now they stick her outside with flowers. I buy mostly housewares etc.Not flowers. So now I don't get good service anymore. I made sure she waited on us .
Delores is also very nice and friendly. Sam is also a great person to do business with. I think you (Lowes) better get with training empoyees on being friendly and teaching them the words thank you. I've been told my many friends that shopped Lowes, that they go to Home Depot, because they get treated much better. I also will change stores, if nothing changes.
Thank You for taking time to read my complaint. Sorry, but I hope it might help. Get rid of the ones that are only there for a paycheck. Keep your good ones and give them the raises, as there the ones that keep people coming back. Idaho Falls, LOWES STORE.